SHIPPING
We have free worldwide shipping available via the United States Postal Service. (We use DHL or Estafeta for shipping within Mexico, depending on availability.)
Delivery dates vary by location and can not be guaranteed. We periodically ship internationally and have not had any issues. We'll do everything we can for your piece to arrive on time, as long as there's sufficient time for production and shipping.
US delivery time: 3-5 days
Canada delivery time: 7-10 days
Mexico delivery time: 2-3 days
Rest of the world: 10-15 days
Express shipping is not included in the price. If you need express shipping please let us know to make extra arrangements.
Please note that International and Canada delivery can occasionally take up to 3-4 weeks for conditions out of our control. We ship all orders no later than within 6 days of purchase, or 10 days for custom orders, during business hours (M-F 8am-5pm). Holiday delivery times can be slower. For more information, make sure to follow our social media pages for holiday hours/delivery.
PAYMENT/LOCAL TAXES
All prices are in US dollars. All payments are processed through Paypal, and you can pay with any major debit/credit card. International customers, please note that local postal charges (sales tax, customs duties, and local tariffs) may occur, depending upon your region and local requirements. Payment of these charges may be required before delivery of your parcel can be made. These charges are at the customer's own expense.
If you're aware of any special information we should provide with your package beyond the normal address please let us know at the time of your order.
RETURNS & EXCHANGES
If you are in any way dissatisfied, or have any problems or issues with your order, please contact us immediately.
We are happy to work with you to arrange a return or exchange for any unused physical goods within 15 days of delivery.
All sale orders are final and cannot be returned.
TERMS & CONDITIONS
Please take a moment to read the following terms & conditions before placing an order with us.
It is important to note that by ordering any of our products, that you agree to be bound by these terms & conditions.
Products purchased from ON FOUNDATIONS are for personal use only and are not to be distributed, reproduced or resold for profit.
All products are original and rights to re-produce the designs are held by ON FOUNDATIONS and Marcela Gracia Acosta.
Copyright remains the possession of ON FOUNDATIONS and Marcela Gracia Acosta.
We have free worldwide shipping available via the United States Postal Service. (We use DHL or Estafeta for shipping within Mexico, depending on availability.)
Delivery dates vary by location and can not be guaranteed. We periodically ship internationally and have not had any issues. We'll do everything we can for your piece to arrive on time, as long as there's sufficient time for production and shipping.
US delivery time: 3-5 days
Canada delivery time: 7-10 days
Mexico delivery time: 2-3 days
Rest of the world: 10-15 days
Express shipping is not included in the price. If you need express shipping please let us know to make extra arrangements.
Please note that International and Canada delivery can occasionally take up to 3-4 weeks for conditions out of our control. We ship all orders no later than within 6 days of purchase, or 10 days for custom orders, during business hours (M-F 8am-5pm). Holiday delivery times can be slower. For more information, make sure to follow our social media pages for holiday hours/delivery.
PAYMENT/LOCAL TAXES
All prices are in US dollars. All payments are processed through Paypal, and you can pay with any major debit/credit card. International customers, please note that local postal charges (sales tax, customs duties, and local tariffs) may occur, depending upon your region and local requirements. Payment of these charges may be required before delivery of your parcel can be made. These charges are at the customer's own expense.
If you're aware of any special information we should provide with your package beyond the normal address please let us know at the time of your order.
RETURNS & EXCHANGES
If you are in any way dissatisfied, or have any problems or issues with your order, please contact us immediately.
We are happy to work with you to arrange a return or exchange for any unused physical goods within 15 days of delivery.
All sale orders are final and cannot be returned.
TERMS & CONDITIONS
Please take a moment to read the following terms & conditions before placing an order with us.
It is important to note that by ordering any of our products, that you agree to be bound by these terms & conditions.
Products purchased from ON FOUNDATIONS are for personal use only and are not to be distributed, reproduced or resold for profit.
All products are original and rights to re-produce the designs are held by ON FOUNDATIONS and Marcela Gracia Acosta.
Copyright remains the possession of ON FOUNDATIONS and Marcela Gracia Acosta.